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Shipping & Delivery - Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement
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posted on Jul 8, 2011 at 2:59PM

Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement

Shipping & Delivery

By Matthew Awrey
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H2H ROUND-3: Shipping & Delivery

H2H USER SCORE
View Official Scorecard

Delivery & Shipping
Lowe’s Home Improvement and The Home Depot similarly offer delivery and hook-up/installation options. At Lowe’s the price of the delivery varies based on the distance from the store location and the weight of the receivables. The Home Depot offers free shipping for standard ground delivery (3-5 business days). The difference here could be as much as an additional 10-15% of the cost of the item when shipped through Lowe’s, assuming you do not need the goods shipped expressly (overnight or 2-day).
 

home depot or lowes delivery options
lowes or home depot better delivery


Rental Truck Program
Alternatively, both stores stock rental trucks for you to drop off your goods yourself. Lowe’s and The Home Depot rent out vehicles for 75-minute periods (1 hour with a 15 minute grace period); Lowe’s rental rate is slightly cheaper, costing $19.00 for the hour-plus, while The Home Depot rate is $20.00.

 


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Shipping & Delivery - Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement
BETA
HEAD-2-HEAD REVIEWS
Top Reviews>>
posted on Jul 8, 2011 at 2:59PM

Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement

Shipping & Delivery

By Matthew Awrey
 

H2H ROUND-3: Shipping & Delivery

H2H USER SCORE
View Official Scorecard

Delivery & Shipping
Lowe’s Home Improvement and The Home Depot similarly offer delivery and hook-up/installation options. At Lowe’s the price of the delivery varies based on the distance from the store location and the weight of the receivables. The Home Depot offers free shipping for standard ground delivery (3-5 business days). The difference here could be as much as an additional 10-15% of the cost of the item when shipped through Lowe’s, assuming you do not need the goods shipped expressly (overnight or 2-day).
 

home depot or lowes delivery options
lowes or home depot better delivery


Rental Truck Program
Alternatively, both stores stock rental trucks for you to drop off your goods yourself. Lowe’s and The Home Depot rent out vehicles for 75-minute periods (1 hour with a 15 minute grace period); Lowe’s rental rate is slightly cheaper, costing $19.00 for the hour-plus, while The Home Depot rate is $20.00.

 


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6 Comments So Far …

  1. James_Builds James_Builds says:
    Home Depot has excellent customer service...there's someone in every isle.

  2. Amile.Rog Amile.Rog says:
    Lowe's is cleaner, better organized. I feel like it easier to find things in there

  3. Josh Josh says:
    Sorry this is incorrect, Home Depot clearly states that they have a 90 day return policy and will take back anything within that time, even damage goods. They also can search by credit.debit card as well as checks for return receipts. Please get your facts straight before comparing two things.

  4. Ralph J. Ralph J. says:
    The basic return policy according to the HD site is as stated by the writer - 90 days for unopened goods: http://www.homedepot.com/webapp/wcs/stores/servlet/ContentView?pn=Return_Policy&catalogId=10053&storeId=10051&langId=-1 You can get them to take back any opened/damaged goods for up to 30 days

  5. M. O'shaughnessy M. O'shaughnessy says:
    Josh: Depot states unopened products for 90 days; damaged products for 30 days.

  6. Gracie Knows All Gracie Knows All says:
    I prefer home depot because of their pricing and I the staff is always available and helpful. Orange > Blue

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