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Key Advantages - Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement
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posted on Jul 8, 2011 at 2:59PM

Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement

Key Advantages

By Matthew Awrey
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H2H ROUND-5: Key Advantages

H2H USER SCORE
View Official Scorecard

  

HOME DEPOT
LOWES
-       Free ground shipping (3-5 business days)
-       Collectively offers a slightly better price across all products
-       Significantly less expensive across sample order ($13.27 per item)
-       Easier to shop for “Energy Star” compliant products
-       “No Hassle Returns, Refunds, & exchanges” policy (accepts defective products for up to 90-days, rather than 30, and does not require receipt for some returns applied to original credit card
 

 


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Key Advantages - Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement
BETA
HEAD-2-HEAD REVIEWS
Top Reviews>>
posted on Jul 8, 2011 at 2:59PM

Head-2-Head Review: The Home Depot vs. Lowe's Home Improvement

Key Advantages

By Matthew Awrey
 

H2H ROUND-5: Key Advantages

H2H USER SCORE
View Official Scorecard

  

HOME DEPOT
LOWES
-       Free ground shipping (3-5 business days)
-       Collectively offers a slightly better price across all products
-       Significantly less expensive across sample order ($13.27 per item)
-       Easier to shop for “Energy Star” compliant products
-       “No Hassle Returns, Refunds, & exchanges” policy (accepts defective products for up to 90-days, rather than 30, and does not require receipt for some returns applied to original credit card
 

 


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6 Comments So Far …

  1. James_Builds James_Builds says:
    Home Depot has excellent customer service...there's someone in every isle.

  2. Amile.Rog Amile.Rog says:
    Lowe's is cleaner, better organized. I feel like it easier to find things in there

  3. Josh Josh says:
    Sorry this is incorrect, Home Depot clearly states that they have a 90 day return policy and will take back anything within that time, even damage goods. They also can search by credit.debit card as well as checks for return receipts. Please get your facts straight before comparing two things.

  4. Ralph J. Ralph J. says:
    The basic return policy according to the HD site is as stated by the writer - 90 days for unopened goods: http://www.homedepot.com/webapp/wcs/stores/servlet/ContentView?pn=Return_Policy&catalogId=10053&storeId=10051&langId=-1 You can get them to take back any opened/damaged goods for up to 30 days

  5. M. O'shaughnessy M. O'shaughnessy says:
    Josh: Depot states unopened products for 90 days; damaged products for 30 days.

  6. Gracie Knows All Gracie Knows All says:
    I prefer home depot because of their pricing and I the staff is always available and helpful. Orange > Blue

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