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Returns & Refund Policy - Head-2-Head Review: Staples vs. Office Depot
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posted on Jun 30, 2011 at 11:26AM

Head-2-Head Review: Staples vs. Office Depot

Returns & Refund Policy

By Ron Moog
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H2H ROUND-3: Returns & Refund Policy

H2H USER SCORE
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Technology & Furniture
The two stores similarly refund technology and furniture items for up to 14-days following a purchase. Both require the sales receipt and original packaging (with UPC code intact) for full refund.

Office Supplies
Office supplies are not handled the same by the two companies – Staples is much more flexible. Staples honors refunds on office supplies no matter how much time has passed since the original purchase. Office Depot is not as lenient; office products are only refundable within 30-days of purchase, and will also require the original receipt, packing slip, or email confirmation.

 


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Returns & Refund Policy - Head-2-Head Review: Staples vs. Office Depot
BETA
HEAD-2-HEAD REVIEWS
Top Reviews>>
posted on Jun 30, 2011 at 11:26AM

Head-2-Head Review: Staples vs. Office Depot

Returns & Refund Policy

By Ron Moog
 

H2H ROUND-3: Returns & Refund Policy

H2H USER SCORE
View Official Scorecard

Technology & Furniture
The two stores similarly refund technology and furniture items for up to 14-days following a purchase. Both require the sales receipt and original packaging (with UPC code intact) for full refund.

Office Supplies
Office supplies are not handled the same by the two companies – Staples is much more flexible. Staples honors refunds on office supplies no matter how much time has passed since the original purchase. Office Depot is not as lenient; office products are only refundable within 30-days of purchase, and will also require the original receipt, packing slip, or email confirmation.

 


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6 Comments So Far …

  1. EarlJae EarlJae says:
    Staples all the way. Competitive prices and awesome Rewards program!!!!

  2. EarlJae EarlJae says:
    Staples all the way. Competitive prices and awesome Rewards program!!!!

  3. Raymond E. Raymond E. says:
    Office depot has better prices if you shop online

  4. E.P. E.P. says:
    Office D. = cheaper shipping...

  5. Kristina Kristina says:
    Staples has free shipping over $50 as well and Staples has a FREE return policy and guarantee on all items for 1 year. Depot doesn't.

  6. victor victor says:
    office depot now produces their own paper, tape, supplies, etc under their brand name, which is cheapest out of all. Other items are cheaper on staplers when on sale

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